CA Servicedesk the system locked tickets available and these are considerable numbers.
Error Logs as follows :
---boplgin 32292 SEVERE_ERROR bpobject.c 5064 Attempt to cast type UNDEFINED_VAL BPData to string
---boplgin 32292 ERROR bplhndlr.c 2174 BOPSID_Handler error. Method:checkout_done Error:NO AHD03201:Object bopsid:7660559 not found to checkout
How to solve errror
'BOPSID_Handler error. Method:checkout_done Error:NO AHD03201:Object bopsid:7660559 not found to checkout'
Uploaded log files and error log screenshot . Would you help us ?
1. If there is a lot of load going on the Animator - which can happen on busy systems, because all Events, Auto-close and anything which can be paused runs through it - then you may wish to consider giving the Animator its own agent.
Advanced Availability Configuration:https://comm.support.ca.com/kb/creating-a-dedicated-domsrvr-to-the-animator-process-for-ca-service-desk-manager-sdm-r129-and-r141-in-advanced-availability-aa-mode/kb000035701
2. Add "NX_SREL_BLOCKS_TIMEOUT" to your environment. This is a key variable which handles "locks" and "timeouts" more effectively.
You use 14.1?
There is a known issue USRD3268
Maybe you need to open a Support case to receive the fix patch for this issue.