I can not remove objects from the result pane

[Legacy User]

hello everyone

i am using SAP BusinessObjects BI Platform 4.1 Support Pack 3

i can not remove objects individuality from the result panel

 

only Works when pressed remove all

this problema has some reports. test with the following browsers:

 

internet explorer 11

Google Chrome versión 58.0.3029.110

firefo versión 54.0

 

the problema persists

 

i hope you can help me from now on thanks a lot

[Raghu Rudraraju]

Alexis,

Do you have  Ticket Code  in the Query Filter section too?

 

_R

[Legacy User]

Dear

the ticket code it is not part of the filter

 

this is the query script

 

SELECT
  cr.persistent_id,
  cr.type_symbol,
  PdmDay(( cr.open_date )),
  count(cr.persistent_id),
  PdmMonth(( cr.open_date )),
  PdmYear(( cr.open_date )),
  cr. affected_end_user_admin_org_name,
  cr.open_date,
  cr.reporting_method_symbol
FROM
  cr
WHERE
  (
   PdmYear(( cr.open_date ))  =  2017
   AND
   PdmMonth(( cr.open_date ))  =  5
   AND
   cr.status_symbol  NOT IN  ( 'Cancelled'  )
   AND
   cr.tenant_name  =  'Consorcio'
   AND
   cr.type_symbol  IN  ( 'Incident','Request'  )
  )
GROUP BY
  cr.persistent_id,
  cr.type_symbol,
  PdmDay(( cr.open_date )),
  PdmMonth(( cr.open_date )),
  PdmYear(( cr.open_date )),
  cr. affected_end_user_admin_org_name,
  cr.open_date,
  cr.reporting_method_symbol

[Raghu Rudraraju]

I can't think of any obvious reasons, maybe the same field is being used in another query with in the same report, where you are performing a check against this object.

 

If you can try this on a simple report and if it allows you to delete there, then that's the main reason I can think of.  

 

Another option is to try this in WEBI Rich Client too 

 

_R

[Paul Coccimiglio]

I created a new WEBI report with multiple objects and had no issues removing them individually.

 

One difference is that I am currently running CABI 4.1 SP5.

 

Please update your CABI install to SP5 following the instructions at:How to download CABI 4.1 SP5 

 

If the issue still persists, then the cause could be regarding the format of the report as stated by Raghu.Rudraraju

[Legacy User]

I created a new WEBI report with multiple objects and removing no problema. This happens with some reports not with all

[Paul Coccimiglio]

Alexis..........

If this behavior just happens with some reports, then there must be a difference in the reports themselves.