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Service Catalog Users using multi-tenancy

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  • 1.  Service Catalog Users using multi-tenancy

    Posted 01-31-2018 02:38 PM

    CA Service Catalog Users using the multi-tenancy (and/or login credentials): #multi-tenancy #ldap

    Let's share tips and tricks on how to use successfully from initial set-up through to ongoing use

    What worked well:

    What didn't work well:

    Are you successfully using

    What improvements would you like to see

    Set-up issues:

    - Any issues with LDAP Importer to maintain contact business unit/tenant info? Let's talk soon :-)



  • 2.  Re: Service Catalog Users using multi-tenancy
    Best Answer

    Posted 02-01-2018 10:48 AM

    I would just highlight that the userid in Catalog has to be defined as domain\userid. This is the same as the 'Principal Name' when viewing the user in EEM under 'Manage Identities':

     

    Step 1 - Import Users into the Database - CA Service Management - 14.1 - CA Technologies Documentation 

     

    As for the LDAP Importer, there are a couple of multiple domain/business unit related properties to keep in mind:

     

    LDAP.User.Domain

    CatalogUser.DefaultBusinessUnit

     

    Following has some info on these properties in addition to the inline commenting in ..\Service Catalog\ldapimporter_server1.properties:

     

    Step 1 - Import Users into the Database - CA Service Management - 14.1 - CA Technologies Documentation