I'm trying to create an automation, but my SDM event doesn't work.
I'm looking for logs or for some configuration, but i cannot found anything where i could get solution.
I attached this event on Activity notification - CODE = FLD.
Do you have some clue where i can investigate?
What are you attempting to attach the event to?
Thanks for answering my question.
I already ready this working in another server.
Sharing my procedure:
CA SDM::. How to change status when the change field on incident is updated