CA Service Management

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Has anyone integrated SCCM with Service Desk Manager?

  • 1.  Has anyone integrated SCCM with Service Desk Manager?

    Posted 02-17-2017 09:30 AM

    We are trying to integrate SCCM with Service Desk Manager from a CMDB prespective.  Has anyone done this before?



  • 2.  Re: Has anyone integrated SCCM with Service Desk Manager?

    Posted 02-17-2017 11:20 AM

    Hi.

    There is several approach depending on the level on integration you would like to obtain.

    From a scheduled data import using Grloader or PAM and others for bidirectional update or software distribution.

    Success will require well defined requirements, strong established scope and preparation on top of any technical around it.

    /J