CA Service Management

Expand all | Collapse all

Unique Notification

Jump to Best Answer
  • 1.  Unique Notification

    Posted 06-06-2017 01:50 PM

    I am looking to send notification on the update of one field. It is a checkbox and a PAM process will mark the field true (1) shortly after creation, if certain other conditions apply. Does anyone have a recommendation for doing this? I originally thought of using a "Field Update" activity notification, but then that will launch anytime any field is updated, if my checkbox is true. This should only happen onetime on that one checkbox. Thanks.



  • 2.  Re: Unique Notification
    Best Answer

    Posted 06-06-2017 02:05 PM

    You can create a new "activity notification".

     

    After you create an "activity association" for your checkbox and select the previously created "activity notification" as the Activity type.

     

     

    Hope this helps.



  • 3.  Re: Unique Notification

    Posted 06-06-2017 02:27 PM

    That is perfect!

    Thanks.