CA Service Management

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Chg. Order's Type Activity Association

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  • 1.  Chg. Order's Type Activity Association

    Posted 08-28-2017 04:25 PM

    Hi, thanks to all of you. Can I create a Activity Association for Change order type in the Object Type "Change Order Work Task" I need it for create a site-definition-condition in a behavior for workflow task

     

    I did the next configuration but this does not work, thanks in advance

     



  • 2.  Re: Chg. Order's Type Activity Association

    Posted 08-28-2017 04:56 PM

    Hi Walter,

    Can you give us a bit more information about the use case behind this one?  What is the specific scenario and what are you trying to accomplish in the end?

    Thanks,

    Jon I.



  • 3.  Re: Chg. Order's Type Activity Association

    Posted 08-28-2017 05:06 PM

    Hi Jon, I have configured a behavior in a workflow task in a particulary category, when the change order is created then the action on te behavior assignee field of the affected contact in te assignee of the workflow task.
    But I don want that this happen if the change order created is of emergency type. (I need to create a site-definition-condition)



  • 4.  Re: Chg. Order's Type Activity Association

    Broadcom Employee
    Posted 10-12-2017 02:47 PM

    Chi_Chen - can you help Walter on this one? 



  • 5.  Re: Chg. Order's Type Activity Association
    Best Answer

    Broadcom Employee
    Posted 10-12-2017 03:08 PM

    Walter, it should be "chg.chgtype" not "chg.type" for object type attribute. The value for emergency is 300. Thanks _Chi



  • 6.  Re: Chg. Order's Type Activity Association

    Posted 10-12-2017 03:33 PM

    Thanks Chi_Chen!

    @walxarus does this help you?



  • 7.  Re: Chg. Order's Type Activity Association

    Posted 10-17-2017 10:58 AM

    It Works, Thanks!