CA Service Management

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  • 1.  CA SAM

    Posted Nov 02, 2016 07:39 AM

    Hi Everyone,

     

    We have CA IT Client Manger 12.9.0.338 in our environment. Now we need CA SAM separately in our environment. Can anyone provide me the proper documentation about CA SAM?

     

    Thanks

    Paul



  • 2.  Re: CA SAM
    Best Answer

    Broadcom Employee
    Posted Nov 03, 2016 05:28 AM

    Hello Paul,

     

    Before providing you with the documentation I would like to point out that CA SAM requires trained professional to implement the tool due to its complexity. In addition to that support is limited to product installation, program configuration and usage experience, while data load and connector configuration would require CA Services engagement. See the CA SAM support statement below:

     

    CA Software Asset Manager Support Announcement - CA Technologies 

     

    Please use the below link which will take you to the CA SAM documentation page:

     

    CA Software Asset Manager 

     

    Latest System Administration Guide should come with CA SAM installation package.

     

    Hope that helps.

     

    Thanks,

    Alex