Hi Jon,
Think I mess up the driver on. As I install the CABI on the database server and not SDM primary server.
Can't find the driver when I keep doing Define the datasource that the CA Service Desk Manager reports use.
"Step 3: Configure CABI JasperReports® Server r6.2.0 for CA SDM
2. Define the datasource that the CA Service Desk Manager reports use"
I found the jar files package located in DVD06074332E installer and load it up again.
- Define the datasource details:
JDBC Driver (required): com.ca.casm.jdbc.openaccess.OpenAccessDriver (change the JDBC Driver naming)
URL (required): jdbc:openaccess://<Point to the SDM primary server not the database server>:19987;ServerDataSource=Default
Username: Enter a valid CA SDM ( AKA Windows local account )user name.
Password: Enter a valid password for the CA SDM use
JDBC Driver: Other... ( Load DVD06074332E jar files )
Test Connection ( Test was good)
The rest of the steps in the document was smoothly executed.
Completed to Step 6: Generate Reports where I can pack it up and gave to administering SDM