CA Service Management

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  • 1.  Remove menu

    Posted Sep 06, 2017 12:39 PM

    Hi Everyone,


    How remove a menu of the app mobile when I edit a tickets?

    Can I remove the option of Escalate...



    this information is very important to us.


    Marco Velazquez.

  • 2.  Re: Remove menu
    Best Answer

    Posted Sep 06, 2017 01:08 PM

    Hi Marco,

    Currently we dont have a way of customizing the Mobile App interface.  This would be something that would need to be posted as an "idea" here in the community.


    Jon I.