CA Service Management

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  • 1.  Move BOXI from one drive to another

    Posted Mar 22, 2017 05:09 PM

    Is there  clean way to move BOXI from one drive to another on the machine?



  • 2.  Re: Move BOXI from one drive to another

    Posted Mar 23, 2017 08:17 AM

    Hi Roger,

    Unfortunately you would need to back things up, and then uninstall and do a complete reinstall on the new drive.  There is no way to actually just move the installation because there are a ton of pointers to different existing directories in the current install.    Wish I could give you a better answer...

    Jon I.



  • 3.  Re: Move BOXI from one drive to another

    Broadcom Employee
    Posted Mar 23, 2017 09:13 AM

    Roger.........

     

    Jon_Israel is absolutely correct - you cannot simply move a CABI install from one location to another.

     

    Is there a particular reason why you are wanting to move the CABI install?



  • 4.  Re: Move BOXI from one drive to another

    Posted Mar 23, 2017 09:25 AM
      |   view attached

    Yes.  The drive that it was installed on happens to be the C: drive.  The install is the largest consumer of that drive and I would like to move it to a secondary drive.

     

    Roger Springer

    Product Manager

    Service Management Solutions

     

    Montefiore Information Technology

    3 Odell Plaza, Yonkers, NY 10701

    914-457-6698 (W)

    718-514-3311 (C)

    rspringe@montefiore.org<mailto:rspringe@montefiore.org>

    www.montefiore.org/montefiore-it<http://www.montefiore.org/montefiore-it>

     

     



  • 5.  Re: Move BOXI from one drive to another

    Broadcom Employee
    Posted Mar 23, 2017 10:53 AM

    Roger.......

     

    Thanks for the additional information.

     

    You could follow Raghu.Rudraraju's advise about a junction.

     

    Additionally, you could also try moving the CABI Filestore directory (this typically takes the most drive space) and reconfigure CABI to use the new FileStore location.



  • 6.  Re: Move BOXI from one drive to another

    Broadcom Employee
    Posted Mar 23, 2017 09:44 AM

    hey Roger,

     

    If disk space is the main challenge here, I would suggest going with the route of a junction.  I think that's the least impacting solution.

     

    See this link: Junction 

     

    Add a new disk volume with enough space, and mount it.  say its called  e:  drive      (enable 8.3 file name support there)

     

    1) stop CABI (tomcat + server intelligence agent)

    2) ensure no other CABI client programs (OR any other CA programs) are still using  c:\program files (x86)\CA   folder

    3) Copy C:\program files (x86)\CA   to    E:\program files (x86)\CA         (don't move,  copy first, you can delete source folder later)

    4) Rename C:\program files (x86)\CA  to  C:\program files (x86)\ORIGINAL_CA

    5) Create a junction    E:\program files (x86)\CA   pointing to  c:\program files (x86)\CA

    Note: so, from now on,   your  c:\program files (x86)\CA  is  basically the e:\program files (x86)\CA               

    6) start up CABI make sure everything is still  OK

    7) delete C:\program files (x86)\ORIGINAL_CA     to recover the space that was getting tied up.

     

    Hope this helps

    _R