CA Service Management

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  • 1.  Remove bulk other assigned contacts from CI CA SDM 12.5

    Posted Mar 14, 2016 06:43 AM

    Remove bulk other assigned contacts from CI CA SDM 12.5



  • 2.  Re: Remove bulk other assigned contacts from CI CA SDM 12.5
    Best Answer

    Posted Mar 14, 2016 08:38 AM

    Hi Sumit,  currently there is no functionality to be able to remove those in bulk unfortunately.  This would be something that you can submit as an idea here on the communities for folks to vote for. Then product management will review it for possible inclusion in future versions of the product.  As a side note, SDM 12.5 is no longer supported, as it has went EOS on May 31, 2013.  We recommend that you upgrade to the latest version of the product which is 14.1.   You can find the product lifecycle dates here:  https://support.ca.com/irj/portal/anonymous/phpsupcontent?contentID=7bec1955-eec4-4615-a534-817832574fe8&productID=8165https://support.ca.com/irj/portal/anonymous/phpsupcontent?contentID=7bec1955-eec4-4615-a534-817832574fe8&productID=8165

    Thanks,

    Jon I.



  • 3.  Re: Remove bulk other assigned contacts from CI CA SDM 12.5

    Posted Apr 03, 2016 02:03 AM

    hi Jon Israel

     

    U have given me support when my all production was down.

     

    kindly help where did you that permission in my SQL studio to ServerDEsk user.

     

     

    Thanks

    Sumit