Thank you jmascaro & Brian_Mathato,
after to modified mys files i'm try again, but the issue persists:
The issue is when executing GRLOADER receive this message:
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17:51:42.711 CI and Relationship Loader for CA Service Desk Manager R12.9.000
grCSVrdr9000 Fatal Error - unable to determine object types being imported
Results:
Read Skipped Inserts Updates Errors Warnings
CI 0 0 0 0 0 0
Relation 0 0 0 0 0 0
GRLoader completed, no data processed.
17:51:44.039 GRLoader ended
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This is GRLOADER command execution:
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grloader -u account -p password -s http://server:8080 -i c:\temp\prueba.csv -a -n -tf reglas.rul –ad objecttype=ci
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This the "prueba.csv" CSV file content:
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Este es el contenido del archivo CSV:
"TYPE","NAME","GeneralInven_SerialNumb_T0015","GeneralInven_MACAddress_T0016","GeneralInven_IPAddress_T0017","GeneralInven_Host_T0018"
"Servidores","CACA-02","VMware-42 00 7e b9 eb be 2d 2f-d9 48 93 d6 c3 77 58 ba","00:50:56:80:AB:2E","192.168.0.186","CACA-02"
"Servidores","xp-client01","VMware-56 4d 05 84 13 c3 12 4d-66 99 da 66 86 e5 7c cf","00:0C:29:E5:7C:CF","192.168.0.107","xp-client01"
"Servidores","xp-client02","VMware-56 4d d5 47 5b 8a 1b 32-b2 9c 74 42 fa 50 d1 fe","00:0C:29:50:D1:FE","192.168.0.109","xp-client02"
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This the "rules.rul" rule file:
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<ruleset>
<rule><attribute>attributename</attribute>
<from>TYPE</from><to>class</to>
<from>NAME</from><to>name</to>
<from>GeneralInven_SerialNumb_T0015</from><to>serial_number</to>
<from>GeneralInven_MACAddress_T0016</from><to>mac_address</to>
<from>GeneralInven_IPAddress_T0017</from><to>asset_num</to>
<rulename>campos</rulename>
</rule>
</ruleset>
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Could you reproduce this issue in your enviroments?
Best regards