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While Upgrading Ca Service Desk 12.7 to 14.1, getting Creation of CDB failed, any help will be appreciated in this regards.

  • 1.  While Upgrading Ca Service Desk 12.7 to 14.1, getting Creation of CDB failed, any help will be appreciated in this regards.

    Posted Jun 02, 2016 01:13 AM
      |   view attached

    While Installing SDM 14.1 to Upgrade from SDM 12.7, Getting error saying that"Creation of CDB failed".



  • 2.  Re: While Upgrading Ca Service Desk 12.7 to 14.1, getting Creation of CDB failed, any help will be appreciated in this regards.

    Posted Jun 02, 2016 01:55 AM

    Hi Did you look in the log that the error refer?

    any more info there?

    /J



  • 3.  Re: While Upgrading Ca Service Desk 12.7 to 14.1, getting Creation of CDB failed, any help will be appreciated in this regards.

     
    Posted Jun 08, 2016 05:21 PM

    Hi @MSDC  - Any input for /J? Thanks!



  • 4.  Re: While Upgrading Ca Service Desk 12.7 to 14.1, getting Creation of CDB failed, any help will be appreciated in this regards.

    Broadcom Employee
    Posted Jun 09, 2016 06:38 PM

    Are there any entries in the install.log referenced?

     

    In addition, do you just have CA Service Desk installed or do you also have other CA Service Management solutions installed (i.e. Catalog, ITAM) sharing the same MDB?