CA Service Management

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  • 1.  T58S108 problem

    Posted Jan 26, 2016 01:44 PM

    Hi guys

    we're experiencing a specific situation that was identified as the T58S108 problem aparently, this problem was solve in Service Manager 14.1.02 release.

     

    https://docops.ca.com/ca-service-management/14-1/en/release-information/what-s-new-in-this-release/ca-service-management-release-14-1-02-enhancements/fixed-issues-14-1-02

     

    I need to check that if T58S108 problem and our situation it's the same, but can't found documents about T58S108 problem.

     

    My question is if I can get T58S108 documentation.

    Regards



  • 2.  Re: T58S108 problem

    Posted Jan 27, 2016 04:39 AM

    Hi Elgrave,

     

    Please log a support case for assistance with this query.

     

    Kind Regards,

    Brian



  • 3.  Re: T58S108 problem
    Best Answer

    Posted Feb 08, 2016 12:12 PM

    I consulted with CA Support, the solution was applied a specifyc configuration for role Access

     

    Access Control: Show Related Ticket Column