CA Service Management

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  • 1.  GA Announcement for CA Software Asset Manager 4.1.3

    Broadcom Employee
    Posted Oct 12, 2016 10:42 AM


    CA Software Asset Manager

    Date      October 12, 2016


    CA Software Asset Manager Customers


    The CA Technologies CA IT Asset Manager Product Team


    General Availability Announcement for CA Software Asset Manager 4.1.3

    On behalf of CA Technologies, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services. As part of our ongoing commitment to customer success, we regularly release updated versions of our products. Today, we are pleased to announce that CA Software Asset Manager 4.1.3 is now available.


    New features for CA Software Asset Manager 4.1.3 include:


    §  “Tell Me More" for Compliance Results: This feature provides a detailed breakdown of the underlying data that contributes to compliance results. Details regarding applied (used) and spare (unused) licenses as well as effective license demand are presented in a more meaningful, intuitive manner.

    §  Compliance on Login: Authorized users can now define the most commonly used compliance parameters to be calculated at login. The results are immediately available without any additional configuration steps.

    §  Improved Requests: The overall approval status of a request can now be viewed from within the active requests table. Approval details are displayed in a popup.


    You can download your copy of CA Software Asset Manager 4.1.3 from CA Support Online If you have any questions or require assistance contact CA Customer Care online at where you can submit an online request using the Customer Care web form: You can also call CA Customer Care at +1-800-225-5224 in North America or see for the local number in your country.


    Should you need any assistance in understanding these new features, or implementing this latest release, our CA Services experts can help. For more information on CA Services and how you can leverage our expertise, please visit     To connect, learn and share with other customers, join and participate in our CA Service Management CA Community at


    For a list of courses recommended by role, please visit the CA Learning Paths and select desired product. Note: Courses are updated based on functional impact as well as high-demand; therefore, courses created from previous releases may also apply to the current release.


    To review CA Support lifecycle policies, please review the CA Support Policy and Terms located at: Thank you again for your business.

  • 2.  Re: GA Announcement for CA Software Asset Manager 4.1.3

    Posted Oct 12, 2016 05:06 PM

    Thanks for notifying the community Katherine!

    GA Announcement for CA Software Asset Manager 4.1.3