CA Service Management

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burning information in knowledge

  • 1.  burning information in knowledge

    Posted 06-28-2016 08:57 AM

    In templates module knowledge in the field resolution , you can be left burning information?



  • 2.  Re: burning information in knowledge

    Broadcom Employee
    Posted 06-28-2016 09:46 AM

    Diego,

     

    I'm sorry, I'm completely sure what you mean, what information do you want to put in resolution field?



  • 3.  Re: burning information in knowledge

    Former Employee
    Posted 07-05-2016 04:22 PM

    Hi DiegoForero  - Any further information for Alex_Perretti? Thanks!



  • 4.  Re: burning information in knowledge

    Former Employee
    Posted 07-08-2016 12:47 PM

    Marking as "Assumed Answered" as this appears to be a duplicate question.



  • 5.  Re: burning information in knowledge

    Posted 07-13-2016 01:15 PM

    Hi,

     

    I understand that in the knowledge module are some templates , which show a template fields , what I want is to leave one of those fields defined information such as an Excel table . This is possible?