Has anyone had success with importing users from LDAP using the Service Management Administration module that is a part of Service Catalog? I am working with an environment that is running SUN LDAP and CASM 14.1.2 with a remote userstore. I have the LDAP settings correct (I had to get a hotfix to be able to edit the LDAP connection to use Sun LDAP) in the Service Management Administration, but when the fulfillment process in PAM runs there is an error. I have edited the Global Dataset away from using spadmin for authentication and now I have a generic connection error when PAM reaches back to SLCM / Catalog. I do have a support ticket open, but it would really help to hear anyone else's experience with this component.
did you look into the logs of catalog?
I had a similar problem in a German installation and had problems with login to ldpap.
How long is your login-string? > 50 characters
If so there is a hotfix to be installed.
Please ask support for it.