SDM 12.7 - 404 error when updating the 'internal' check box on a Manual Notify activity

[Tammy Zadell]

Does anyone know why I would get the below error message when updating a Manual Notify activity from the activity log of a ticket to check or uncheck the 'internal' check box and clicking the 'Save' button?  I can edit the internal check box of other activities in a ticket without getting this error.  Even though I get the error, it does save the change made to the check box.

 

Server Error

404 - File or directory not found.

The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

 

Thanks,

Tammy

[Jon_Israel]

Hi Tammy,

 

Does this occur in just your prod environment or also in your test environment?  Also, can you tell us what patch level you are at in 12.7?

 

Thanks,

Jon I.

[Tammy Zadell]

Hi Jon,

 

Well, never mind.   It doesn't occur in test, and I just created a new ticket in prod and didn't get the error.  So it must have just been something with that one ticket....

 

Thanks.

Tammy