CA Service Management

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  • 1.  Location of video about table joins?

    Posted Aug 26, 2016 02:26 PM

    I heard there is a online video teaching about table joins, where is this located?



  • 2.  Re: I

    Posted Aug 26, 2016 02:50 PM

    Hi Maria,

    Can you give us some specifics on what joins you are looking to do, and in what context (meaning - is it for reporting, and if so, is it Jasper or BOXI, or Xtraction?).

    Thanks,

    Jon I.



  • 3.  Re: I

    Posted Aug 26, 2016 03:06 PM

    Jasper. 

     

    Thank you.



  • 4.  Re: I
    Best Answer

    Posted Aug 26, 2016 04:51 PM

    Hi Maria, 

    For Jasper, (for Service Desk at least) you would not need to do any joins as Jasper is reporting against the object layer of service desk and not against the MDB directly.  We also do not provide a Jasper "domain" which is where you would do a join in Jaspersoft.  Can you provide us some specifics on what you are looking to do?  We may be able to give you some options that will work for you.

    Thanks,

    Jon I.



  • 5.  Re: Location of video about table joins?

    Posted Aug 29, 2016 01:39 AM

    Hi Maria,

    I updated your thread title as it was just "I".


    Thanks, Kyle_R.

    Mod.