I want to put a user in the field Assignee on the form detail_in (Editing form) for example. how could be done to make the put user in the field assigne and appears all groups that user belongs in the field Group
If it works the other way with this sentence <PDM_MACRO name=dtlLookup attr=group extraURL="ADDITIONAL_WHERE=alias IS NULL" size=30>
Thanks and best regards.
Hi Eva, I am not sure I follow you completely. Is it that you want to see only the groups the user belongs to, to choose from, once you put that user in the assignee field? Or is it that you want to show multiple groups in the group field? Not sure exactly what you are trying to do here. Can you clarify for us?
Is this, Is it that you want to see only the groups the user belongs to, to choose from, once you put that user in the assignee field
That should be the default behavior in the current versions of service desk. When you go to choose a group, it should only show you the groups for which that assignee belongs to. What version of SDM are you currently running?
When i choose a group in the form detail_in, for example, with the sentence <PDM_MACRO name=dtlLookup attr=group extraURL="ADDITIONAL_WHERE=alias IS NULL" size=30>, it works, show the user belongs of that group but now it's the other way, choose a user and show the groups.
The version is 12.9
Obviously and up to my knowledge CA didn't implement the other way around that you would like to archive.(selecting user do filter group).