After upgrading SDM version from 12.7 to 14.1 I can not see the repositories.
The following message appears in the log file, everytime someone logs in:
"Attribute server not found by producer doc_rep in dotted reference server"
This very message also appears when I try to create a new repository:
When I access a knowledge base document, another message appears. I think they are related:
I have both Cum#1 and Cum#2 installed in this 14.1 version.
Has anyone gotten this same error?
Thanks in advance!
I would suggest you open support ticket referring problem number 3206.
problem # 3206 is already in CF2 for SDM 14.1
Do you get this problem only with IE or with any browser?
Any browser. Thanks Sandra. Good news.
Marcos Lima Domingos
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In this case Marcos, Naveen is correct: you should open a new case with CA to verify the problem.
Você pode me dizer qual foi o encaminhamento deste problema? Estou enfrentando a mesma coisa...
The 12.7 was in CUM2? Because when you're upgrading from a 12.7 CUM 2 you need to run a query against the mdb to avoid some problems with attachments... I don't know if i'll apply in your case.
Check this out: Step1: Plan the CA SDM Upgrades - CA Service Management - 14.1 - CA Technologies Documentation
The query is:
update mdb_schema_information set FileTimestamp='2012-04-23T09:19:09+0000' where FileName like 'doc_rep.xml'