CA Service Management

Expand all | Collapse all

CABI: Internal API error WIS 30270

  • 1.  CABI: Internal API error WIS 30270

    Posted 01-15-2016 09:21 AM

    I am trying to develop a custom CABI report with 3 queries.


    The first one is a simple one with a prompt to ask information to the user.

    The second requires a Union of 4 different queries, using the prompt displayed in the first query.

    The third one uses the result of the second and make further selections on the records returned previously.


    After implementing and testing the first 2 queries, the report works as intended.

    When I add a third query with a simple select (select name from nr) I get the following error on my report:


    Ocorreu um erro interno ao chamar a API ''.  (Erro: ERR_WIS_30270)

    “An internal error occurred while calling the <api_name> API. (WIS 30270)”


    I tried troubleshooting the error on the link below but I could not find any solution as the API is not mentioned in the error.

    Approaches to Error WIS 30270 troubleshooting - Business Intelligence (BusinessObjects) - SCN Wiki


    Has anyone been through this?

    The report is made on SDM 12.7 / BusinessObjects XI 3.1 / Webi 12.3.0

  • 2.  Re: CABI: Internal API error WIS 30270

    Posted 02-29-2016 06:08 PM

    Hello Erico,


    * Try a keyword search against "ERR_WIS_30270" in these CA Communities, there is a small handful of posts on that message and it may open some avenues.

    eg: CABI Error: Internal error occured while calling "Create Document" API


    * You might also consider a CA Support issue. It's a bit outside our area as (on quick inspection only!) it appears to arise out of the BOXI setup itself more than a product defect, but our team may be able to help.


    Hello Everyone,


    Can anyone offer some insight?


    Thanks, Kyle_R.