CA Service Management

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Hi Community, we carry out a process of migration from 12.7 to 14.1 and see that there is not created some fields in the table doc_rep such as aa_services, rep_server, servlet_server. rep_credentials. the migration process was successful, however we see t

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  • 1.  Hi Community, we carry out a process of migration from 12.7 to 14.1 and see that there is not created some fields in the table doc_rep such as aa_services, rep_server, servlet_server. rep_credentials. the migration process was successful, however we see t

    Posted 03-10-2016 08:16 AM

    Hi Community, we carry out a process of migration from 12.7 to 14.1 and see that there is not created some fields in the table doc_rep such as aa_services, rep_server, servlet_server. rep_credentials. the migration process was successful, however we see this error.do you any recommendation?



  • 2.  Re: Hi Community, we carry out a process of migration from 12.7 to 14.1 and see that there is not created some fields in the table doc_rep such as aa_services, rep_server, servlet_server. rep_credentials. the migration process was successful, however we s
    Best Answer

    Posted 03-10-2016 08:54 AM

    Hi, if you are upgrading from 12.7 SP2 then there is a pre-migratioon step that you need.

     

     

    See the database considerations here.

    https://docops.ca.com/ca-service-management/14-1/en/implementing/implementing-ca-service-management-14-1/implementing-ca-service-desk-manager/how-to-upgrade-ca-sdm/step1-plan-the-ca-sdm-upgrades



  • 3.  Re: Hi Community, we carry out a process of migration from 12.7 to 14.1 and see that there is not created some fields in the table doc_rep such as aa_services, rep_server, servlet_server. rep_credentials. the migration process was successful, however we s

    Posted 06-15-2016 02:59 AM

    Hello John,

     

    I'm marking Grant's post as Correct Answer as there has been a response and no recent activity.

     

    Please provide more information if more help is needed.

     

    Thanks, Kyle_R.

    Mod.