CA Service Management

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  • 1.  [SCHEMA] z_field marked with " <> " on bop_sinfo command

    Posted Jan 15, 2016 04:32 AM

    Hello, Good Morning !

     

    We're facing a weird situation relative to a "z_ " attribute on our schema.

     

    We create an attribute "z_nombre_tecnico" through WSP (as always), and after the publish, it appears on bop_sinfo command with "<> ":

     

     

    Although, it appears on cmdb,  but on LOG files, we have the information:

    01/15 10:08:42.13 (our_server_name)      domsrvr:02          27796 ERROR        majic.y               2757 Column usp_owned_resource.z_nombre_tecnico for attribute nr.z_nombre_tecnico is not defined in the schema

     

     

    any idea if this could impact something on the normal behaviour of the Service Desk and CMDB management ?

     

    Greetings in advance,

    Ivo



  • 2.  Re: [SCHEMA] z_field marked with " <> " on bop_sinfo command

    Posted Jan 15, 2016 05:28 AM

    Hi Ivo
    The error message points to the problem,that there seems to be no physical database table field created for you z Attribut. For whatever reason the pdm_publish failed to create this new field in the db.
    Please check file site/dich.sch and try to find your field name.I assume that you will not find it. I expect that you are not able to store persistent information into your new field.
    Regards
    ....Michael



  • 3.  Re: [SCHEMA] z_field marked with " <> " on bop_sinfo command

    Posted Jan 15, 2016 05:28 AM

    Hi Ivo
    The error message points to the problem,that there seems to be no physical database table field created for your z Attribut. For whatever reason the pdm_publish failed to create this new field in the db.
    Please check file site/dich.sch and try to find your field name.I assume that you will not find it. I expect that you are not able to store persistent information into your new field.
    Regards
    ....Michael



  • 4.  Re: [SCHEMA] z_field marked with " <> " on bop_sinfo command

    Posted Jan 15, 2016 05:52 AM

    Hello Michael!

     

    True fact: is not on ddict.sch file, despite of being presented on db !

    anyway, i've just checked our other 2 envs (Prod, and Pre-Prod) and the field was correctly created and is corrected displayed through command bop_sinfo (i mean, without " <> ").

     

    So, any idea how to fix this?

    is the only way to fix this delete the field and create it again, or is there any other workaround?

     

    Thanks in advance!

    Ivo



  • 5.  Re: [SCHEMA] z_field marked with " <> " on bop_sinfo command
    Best Answer

    Posted Jan 15, 2016 06:24 AM

    Hi Ivo.
    First thing I would try, is just to execute pdm_publish from command line again.
    Regards
    ....Michael



  • 6.  Re: [SCHEMA] z_field marked with " <> " on bop_sinfo command

    Posted Jan 20, 2016 02:24 AM

    Hello Michael,

     

    I've followed your suggestion, and it works!

    the field is now correctly created after a new pdm_publish execution!

     

    Thanks