What are steps should i take to upgrade 12.5 to 14.1 ?
Can anybody help in upgrading
Thanks
Sumit
Sumit,
There's some helpful information on docops:
How to Upgrade CA SDM - CA Service Management - 14.1 - CA Technologies Documentation
In particular a lot of customers use the "swing box" method which is outlined here:
Upgrade CA SDM Using the SWING Box Method - CA Service Management - 14.1 - CA Technologies Documentation
Hi Sumit, please refer to the 14.1 documentation about planning an upgrade which you can find here: Step1: Plan the CA SDM Upgrades - CA Service Management - 14.1 - CA Technologies Documentation
This will provide you all the information you need to plan your upgrade.
The key is to test your upgrade properly first
Hope this helps!
Thanks,
Jon I.