CA Service Management

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  • 1.  upgrade  ca 12.5 to 14.1 ?

    Posted Apr 07, 2016 12:49 PM

    What are steps should i take to upgrade 12.5 to 14.1 ?

    Can anybody help in upgrading

     

     

    Thanks

    Sumit



  • 2.  Re:  upgrade  ca 12.5 to 14.1 ?

    Broadcom Employee
    Posted Apr 07, 2016 02:17 PM

    Sumit,

     

    There's some helpful information on docops:

     

    How to Upgrade CA SDM - CA Service Management - 14.1 - CA Technologies Documentation

     

    In particular a lot of customers use the "swing box" method which is outlined here:

     

    Upgrade CA SDM Using the SWING Box Method - CA Service Management - 14.1 - CA Technologies Documentation



  • 3.  Re: upgrade  ca 12.5 to 14.1 ?

    Posted Apr 07, 2016 03:32 PM

    Hi Sumit,  please refer to the 14.1 documentation about planning an upgrade which you can find here: Step1: Plan the CA SDM Upgrades - CA Service Management - 14.1 - CA Technologies Documentation

     

    This will provide you all the information you need to plan your upgrade.

    The key is to test your upgrade properly first

    Hope this helps!

    Thanks,

    Jon I.