CA Service Management

 View Only
  • 1.  Survey Feedback

    Posted Feb 26, 2015 01:39 AM

    Hi Team,

     

    I want to populate the survey feedback link in the incident detail page from the notification history ,not getting any schema attribute which has this info and can be mapped in the detail page.

     

    And can we configure survey to send reminder notification to users if don't get any feedback.

     

    Please help me to resolve it.

     

    Thanks,

    Manish



  • 2.  Re: Survey Feedback

    Posted Mar 02, 2015 02:13 AM

    Hi Team,

    Any idea how to populate survey feedback in detail page.

     

    Thanks,

    Manish



  • 3.  RE: Re: Survey Feedback

    Posted Sep 26, 2022 03:17 AM
    Hi,

    Were you able to find a solution for this, as we have the same requirement.

    If yes, please share it.

    Thanks,
    Mohammed...