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  • 1.  ITPAM installation_error

    Posted Sep 07, 2015 07:24 AM

    Hello Experts,

     

    Im installing ITPAM on sdm 12.9 server but facing following issue. Also it ask for certificate file. From where do i get? Also it completes after click ok but i see services of PAM couldnot able to start.

     

    itpam error.PNG



  • 2.  Re: ITPAM installation_error

    Posted Sep 07, 2015 09:29 PM

    Hi Aamir,

     

    What's the version of PAM? The version of PAM until 4.1 SP1 uses XA transactions which has some issues, I would suggest you install PAM 4.2 SP2. In this version, XA transaction feature has been removed and it also has enhancements for better performance. However, if you would like to proceed with 4.1 version installation, you need to enable the XA transaction by following the steps from below tech document:

     

    http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec573182.aspx

     

    Thanks,

    Naveen



  • 3.  Re: ITPAM installation_error

    Posted Sep 09, 2015 04:13 AM

    Thanks Naveen for your provided informative knowledge base link.

     

    rightnow im downloading pam 5 beta then try to install this..let see



  • 4.  Re: ITPAM installation_error

     
    Posted Sep 15, 2015 11:33 AM

    Hi Aamir - Did Naveen's response help you resolve your issue? If so please mark as Correct Answer. Thanks! Chris



  • 5.  Re: ITPAM installation_error

    Posted Sep 17, 2015 03:27 AM

    Hi Chris,

     

    I will update the status once i will back from leave.Thanks