CA Service Management

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Comment Assignee Notfications

  • 1.  Comment Assignee Notfications

    Posted Sep 18, 2015 10:17 AM

    Good Morning,

     

    We are using the comments function to communicate with each other.   We found that if we assign the comment to someone that they are not receiving the notification.   We have the notficiations to set up to send to names in the fields on the attributes tab.   How do we set up the comment assignee to receive notification on the comment if they are not on the attributes tab.?