CA Service Management

  • 1.  failover from Service Desk Manager 14.1

    Posted 03-24-2015 02:00 PM

    Someone know how to implement a failover configuration for an Application Server for Service Desk Manager 14.1 implemented in Advanced Availability.

    I also need to know how to configure a load balancer if I have 2 Application Servers in the configuration



  • 2.  Re: failover from Service Desk Manager 14.1

    Posted 03-25-2015 10:38 PM

    Hi Paul,

     

    If there are one or more application servers, you may configure the load balancer to monitor the traffic on those application servers. Below is the URL for more information:

     

    https://wiki.ca.com/display/CASM1401/Configure+the+Load+Balancer

     

    Thanks,

    Naveen