Hi all,
I am unable to open Web Screen Pointer after migration of SDM to 12.7,
Also not able to start CA SDM ODBC Services.
Request you to please suggest.
Hi Sunil,
Pls provide more information:
- Did you see any specific when trying to open WSP?
- What error do you see when starting ODBC Services? You may try reinstalling by running below commands:
oa60_client_uninstall
oa60_server_uninstall
oa60_server_setup
oa60_client_setup
Thanks,
Naveen
Hi Naveen,
When i click on WSP, command window open and close automatically. It dont show any error.
Also try with pdm_wsp but it also dont work.
Rquire suggestion on WSP
ODBC Services are work now
Sunil,
Was there any java.exe running in the task manager processes tab? If yes, kill it and open WSP.
There are three java files are running..
Sorry, there are three javaw.exe is running not java.exe is running.
Kindly find the attached print sreen
Can you please suggest ?
Regards,
Piyush Mer
Whats the NX_WEB_CGI_URL value defined in the NX.ENV file?
Issue is resolved by copy lib folder from SDM jre folder from test server to production server.
Thsnk for kind help
Thanks for letting us know Sunil!