CA Service Management

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  • 1.  Not able to open WSP & Not able to Start ODBC Srvices

    Posted Nov 23, 2014 12:03 AM

    Hi all,

     

    I am unable to open Web Screen Pointer  after migration of SDM to 12.7,

    Also not able to start CA SDM ODBC Services.

     

    Request you to please suggest.



  • 2.  Re: Not able to open WSP & Not able to Start ODBC Srvices

    Posted Nov 23, 2014 10:46 PM

    Hi Sunil,

     

    Pls provide more information:

     

    - Did you see any specific when trying to open WSP?

    - What error do you see when starting ODBC Services? You may try reinstalling by running below commands:

     

    oa60_client_uninstall

    oa60_server_uninstall

     

    oa60_server_setup

    oa60_client_setup

     

    Thanks,

    Naveen



  • 3.  Re: Not able to open WSP & Not able to Start ODBC Srvices

    Posted Nov 24, 2014 04:13 AM

    Hi Naveen,

     

    When i click on WSP, command window open and close automatically. It dont show any error.

    Also try with pdm_wsp but it also dont work.

    Rquire suggestion on WSP

     

     

    ODBC Services are work now



  • 4.  Re: Not able to open WSP & Not able to Start ODBC Srvices

    Posted Nov 24, 2014 04:19 AM

    Sunil,

     

    Was there any java.exe running in the task manager processes tab? If yes, kill it and open WSP.

     

    Thanks,

    Naveen



  • 5.  Re: Not able to open WSP & Not able to Start ODBC Srvices

    Posted Nov 24, 2014 04:24 AM

    Hi Naveen,

     

    There are three java files are running..



  • 6.  Re: Not able to open WSP & Not able to Start ODBC Srvices

    Posted Nov 24, 2014 04:29 AM

    Hi Naveen,

     

    Sorry, there are three javaw.exe is running not java.exe is running.

    Kindly find the attached print sreen

    java.jpg



  • 7.  Re: Not able to open WSP & Not able to Start ODBC Srvices

    Posted Nov 24, 2014 04:45 AM

    Hi Naveen,

     

    Can you  please suggest ?

     

     

    Regards,

    Piyush Mer



  • 8.  Re: Not able to open WSP & Not able to Start ODBC Srvices

    Posted Nov 26, 2014 07:55 PM

    Sunil,

     

    Whats the NX_WEB_CGI_URL value defined in the NX.ENV file?

     

    Thanks,

    Naveen



  • 9.  Re: Not able to open WSP & Not able to Start ODBC Srvices
    Best Answer

    Posted Nov 26, 2014 11:48 PM

    Hi Naveen,

     

    Issue is resolved by copy lib folder from SDM jre folder from test server to production server.

     

    Thsnk for kind help

     

    Regards,

    Piyush Mer



  • 10.  Re: Not able to open WSP & Not able to Start ODBC Srvices

    Posted Nov 27, 2014 07:32 PM

    Thanks for letting us know Sunil!