Clarity Service Management

adding comment in updating mass

  • 1.  adding comment in updating mass

    Posted 12-18-2014 02:09 PM

    Hi Guys

    when lookup Incidents tickets (by sample) , SDM retrieves the result and over this result i can Edit in List to apply mass updates to rows set.

     

    I check that this action is recorder as an activity saving in ACT_LOG table.

     

    So, i like to add a textbox object to able to input a comment that this update.

     

    It’s posible?

     

    I'm see that this is seem to !@Add "Activity Log" when using "Edit-in-List" on I/P/R

     

    Thank you in advance