CA Service Management

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  • 1.  Knowledge Report

    Posted Jan 21, 2015 09:50 AM

    Hi All,

     

    BOXI R3

     

    Is it possible to run a knowledge base document report by the permissions assigned to them?  In other words, run a report showing all documents that have 'x' group assigned read permissions (example).  If so, Which field will be used for the permissions am unable to locate the permission fields in BOXI.

     

    Regards,

    Mohan



  • 2.  Re: Knowledge Report

    Broadcom Employee
    Posted Jan 27, 2015 11:51 PM

    Hello Mohan,

    Please find the following dimensions under Knowledge Document class

    Read Pgroup Grp List Key

    Write Pgroup Group List Key

    Read Pgroup

    Write Pgroup

     

    They should be the permission fields you're looking for.

     

    Regards,

    Mark



  • 3.  Re: Knowledge Report

    Broadcom Employee
    Posted Jan 28, 2015 12:22 AM

    Hi Mohan,

    I checked the mdb, the data in Group List Key is a string contains all the group uuid, like this:

    ,FD712B2DB6EAE94A89AAD19A32E23699,B984FFB659C0E649B2BB0E4D3180E2F0,

     

    ie. you might not be able to join the group directly.

     

    Regards,

    Mark



  • 4.  Re: Knowledge Report

    Posted Jun 01, 2015 06:57 AM

    Is it possible to get the Category links/Document Links and path in the BOXI . I have verified the forms but looks like the Js variable storing the value for each page.

     

    Please let me know the feasibility on this.



  • 5.  Re: Knowledge Report

    Broadcom Employee
    Posted Jun 01, 2015 01:38 PM

    Hi Mohan,

     

    Would these classes in the universe help?

     

    Knowledge -> Knowledge Document Extended -> KD Document Link ->

    Knowledge -> Knowledge Category Document Link ->

     

     

    _R



  • 6.  Re: Knowledge Report

    Posted Jun 02, 2015 03:23 AM

    Hi Raghu,

     

    Thanks for your response. Ther eis no related attribute under the path mntioned by you regarding the Category links/Document Links and Category path. Is there any ay that we can map it to get the data