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Are there planned updates for the CA SDM Technical reference guide, Web Service methods?

  • 1.  Are there planned updates for the CA SDM Technical reference guide, Web Service methods?

    Posted Oct 28, 2014 02:54 PM

    Technical Reference Guide, Web Service Methods

    ·         Asset Management Methods / createAsset

    ·         Lacking information on basic elements required to create an asset in the CMDB. Parameters are given but do not indicate what is required. this should be included in the documentation along with a working example.

    All web services for CA Service Desk seem to be lacking sufficient web service documentation and examples.



  • 2.  Re: Are there planned updates for the CA SDM Technical reference guide, Web Service methods?

    Posted Oct 30, 2014 09:01 AM

    From my experience in working with web services, any create method typically requires the same attributes that are required in the GUI. In the case of createAsset, I believe the only required attributes are the name and class.



  • 3.  Re: Are there planned updates for the CA SDM Technical reference guide, Web Service methods?

    Posted Dec 19, 2014 08:20 AM

    Arthur, did you get any additional information on this?