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BSI change email template when sending scheduled reports

  • 1.  BSI change email template when sending scheduled reports

    Posted 02-06-2015 02:27 PM

    does any one know what file needs to be adjusted to change the body of an email when sending a scheduled report?

    I want to add what environment so people can ignore tests from QA or DEV

     

     

               The attached report was sent to you by sadmin@FirstData via CA Business Service Insight.

     


               The following report is ready for your review:

               Report name:Performance Summary AHT Services Merchant
               Description:GMA

               This message is automatically generated by CA Business Service Insight™.

     

     

     

     



  • 2.  Re: BSI change email template when sending scheduled reports

    Posted 02-06-2015 03:01 PM
      |   view attached

    Hi Robert,

     

    When you select Email as destination when scheduling a report,   uncheck the Use Default settings option.  You’ll then see sections which can be edited.

     

     

     

     

     

    Hope this helps

    _R



  • 3.  Re: BSI change email template when sending scheduled reports

    Posted 02-06-2015 03:09 PM

    Sorry, what product are you in?  that is not a Business Services Insight.screen



  • 4.  Re: BSI change email template when sending scheduled reports

    Posted 02-06-2015 03:11 PM

    Sorry Robert.  I was going with CABI’s scheduled report option.  You can ignore my previous suggestion.