CA Service Management

Hyper Notification: SDM 12.7. RI72818 for Web Services

  • 1.  Hyper Notification: SDM 12.7. RI72818 for Web Services

    Posted 08-26-2014 09:05 PM

    Hello Everyone,

     

    A Hyper Notification RI72818 has been published for Service Desk Manager 12.7 "REST" Web Services.

     

    Aside from being used for Web Services code, it is also used for components such as the CA Mobile Enabler interface, and is mandatory for all Web Services situations.

     

    Please see:

    RI72818. OUT OF MEMORY ERROR WHILE DEPLOYING REST.

    and:

    TEC616057. What is the impact to the CA Service Desk Manager (SDM) service and what are the steps needed to apply RI72818, even if the environment does not use REST?

     

    This Hyper has only been released for SDM 12.7.

     

    Thanks, Kyle_R.