Hi All,
Can we integrate CA SDM with SAP Solution Manager? This is a must for the customer and we are proposing CA SDM r14.1
We are competing against IBM Service Desk solution on this one. IBM has told customer that they integrate with SAP Solution manager?
I know that we have certified the integration in r12.5 and no longer support it. Is there a package work product we provide for integration? Has anyone came across this scenario?
Thank you,
Piyush Vachhani