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Tech documents for the week 2014/05/13

  • 1.  Tech documents for the week 2014/05/13

    Posted May 13, 2014 01:28 AM

    Hello Everyone,

    Here is the list of tech documents published in the last week:

    TEC595653 The Apache Struts 1 EOL will impact CA Service Desk Manager?

    TEC610897 After running pdm_configure, the changes done on web.cfg file will be back to the original values.

    TEC610898 Is it possible to position a checkbox field next to each record on the list screen like the Incident List by the customization?

    TEC610899 Is it possible to reset the password for a user when EEM is pointed to LDAP?

    TEC610901 "Failed to download. - AHD04012:Security id () not found or has expired" occurs when a user tried to download the attached file.

    TEC610900 Within CA Service Desk Manager (CA SDM) in the result list screens, for example Incident List, can the "Expand All" be set by default?

    TEC610902 Customize the 'SLA Violation' string in the Employee web interface

    TEC609738 Copying a Change Order occasionally causes error HTTP 404.15 - Not Found

    Please add comments and queries on individual TEC documents to this thread: Comments and Queries

    Thanks,
    Naveen