Hello Everyone,
Here is the list of tech documents published in the last week:
TEC609738 Copying a Change Order occasionally causes error HTTP 404.15 - Not Found
TEC609740 When using the CA Service Desk Manager apps for the mobile device, the Employee role does not have the access level permissions for the attachment object and so the user cannot attach jpeg or png files to the ticket. How can I get this to work?
TEC609743 Which JavaScript file controls the right-click menu within ticket list screens in CA Service Desk Manager (CA SDM)?
TEC592444 How to install CABI r3 SP6 (also referred to as CABI r3.3 SP1)
TEC609656 CA Service Desk Manager (CA SDM) and CA Business Intelligence (CABI) integration fails with error "The client clock skew is too big (FWB 00023)...."
TEC609610 Incorrect Log on Parameters error running a CA Business Intelligence (CABI) report after an CA Service Desk Manager Application Server is down despite defining an alternate application server
TEC608041 How to integrate CA Open Space with SSL enabled CA Service Desk Manager?
TEC609558 How should patches be applied when the primary server is an O/S Application Cluster?
Please add comments and queries on individual TEC documents to this thread: Comments and Queries
Thanks,
Naveen