I am making this post to ask the community to share some knowledge / issues regarding CCA to CMDB integration.
What infrastructure are you using? To what point is the integration customizable?
Does anyone plan on moving to 12.8 SP3 right away?
We made some customizations to migrate from our previous database to CA CMDB.
For instance: We modelled Operating System as an attribute of the server, instead of a CI and relationship.
Also, the operating system is not a text field, but a lookup referencing a custom table that we update manually.
This made the Visualizer view of relationships more clear and understandable and our reports more concise.
Also, we have constraints regarding on which CI's and attributes are modelled and controlled. After spending some time trying to integrate CCA and CMDB in the current CCA version, we had some issues and decided to update CMDB manually.
With the new release of CCA 12.8 SP3, I am wondering if we can customize that integration to meet the constraints we have or if we should try creating a custom process using the traditional CCA > CABI > CMDB approach.