Hello Guenter,
Thanks a lot for your answer.
I finally took the fastest way: to reinstall the database.
It took a while but now I'm seeing agents, experience cards and everything as usual.
I do not understand why there was not any single msg at log level warning about any issue related to postgresql.
Regards,
Harold
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APM Senior Consultant
Netready Solutions
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Original Message:
Sent: 09-16-2020 02:46 AM
From: Guenter Grossberger
Subject: Empty Team Center
Hi Harold,
in the 2nd screenshot everything is grey: the "Alert Status" of your GENERIC_FRONTEND is "Unknown", there are 0 metrics and alerts shown in the tab. That mean that the corresponding agents are not connected/not generating those metrics.
Unfortunately, currently it is not possible to "mount disconnected agents" as in WebView. But this capability is currently in progress.
- Investigate why agents are disconnected.
- As workaround use WebView
Original Message:
Sent: 09-15-2020 12:46 PM
From: Harold Martin
Subject: Empty Team Center
Hi folks,
any idea what to do to get back metrics, agents.. any info out of Teamcenter?
Following pictures can show you my dilemma:
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APM Senior Consultant
Netready Solutions
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