DX APM 11.1 Installation ERROR on postgres pod step

[Luca Razzi]

Hello.
Everything was ok for the installation  until this error

NAME READY STATUS RESTARTS AGE
apmservices-at-001-fcb49bd6-b67xx 1/1 Running 0 27m
apmservices-cloudgw-001-5b55c8585d-vjhcs 1/1 Running 0 27m
apmservices-gateway-001-76d67fd7b6-r8csc 1/1 Running 0 27m
apmservices-hostmonitor-7pjrs 1/1 Running 0 27m
apmservices-hostmonitor-jztkm 1/1 Running 0 27m
apmservices-hostmonitor-pg4f2 1/1 Running 0 27m
apmservices-manager-001-55c44679ff-8swnn 1/1 Running 1 27m
apmservices-metadata-001-66dfdd578f-q5zlv 1/1 Running 0 27m
apmservices-nass-001-5f8c99c568-gjzz9 1/1 Running 0 27m
apmservices-prepare 0/1 Completed 0 27m
apmservices-redis-5f55bb95-4qcw6 1/1 Running 0 27m
apmservices-states-001-bb5b4797-xh9k2 1/1 Running 0 27m
apmservices-tas-001-6f57b48b4f-pz2bv 1/1 Running 0 27m
apmservices-tenants-singleton-559677b486-sr7d2 1/1 Running 0 27m
apmservices-zookeeper-865cb4d56c-f4c89 1/1 Running 0 27m
axaservices-amq-6749cd644b-hdn5q 1/1 Running 0 20m
axaservices-dxc-86ddb998f6-lxbcr 1/1 Running 0 18m
axaservices-notify-filter-98868948d-kvzrx 1/1 Running 0 18m
axaservices-readserver-6dd5f9584d-wdtqk 1/1 Running 0 20m
axaservices-scheduler-79b885b865-h2xlc 1/1 Running 0 17m
jarvis-apis-57cc448d5b-vhttm 1/1 Running 0 23m
jarvis-couchdb-54d8558744-jj8jf 1/1 Running 0 22m
jarvis-elasticsearch-8bbf99599-ctvw4 1/1 Running 0 24m
jarvis-esutils-7fb654f857-mcn4d 1/1 Running 0 24m
jarvis-indexer-66ccd6b98-8kgf7 1/1 Running 0 24m
jarvis-kafka-9fcb7dbb5-kjqvz 1/1 Running 0 24m
jarvis-kron-9db7b96c5-d7qrn 1/1 Running 0 23m
jarvis-ldds-web-76c74497f6-4vnnr 1/1 Running 0 22m
jarvis-prepare 0/1 Completed 0 25m
jarvis-verifier-65b994747f-b8r2l 1/1 Running 0 24m
jarvis-zookeeper-5d6fd75b7-xv58l 1/1 Running 0 25m
ng-acc-configserver-db-deployment-65b959c657-wr2qq 1/1 Running 0 27m
ng-acc-configserver-deployment-5b6cbcf48c-r554p 1/1 Running 0 26m
ng-acc-repository-deployment-798996c7f8-zjzrw 2/2 Running 0 25m
postgresql-7d9c885694-746zq 0/1 CrashLoopBackOff 8 20m

This is the end of the log of this pod

++ [[ ,,simple_db,admin_pass, = *,simple_db,* ]]
++ _psql --set=username=dxi --set=password=password
++ psql --set ON_ERROR_STOP=1 --set=username=dxi --set=password=password
ERROR: role "dxi" does not exist
How can be fixed?
Thanx

[Haruhiko Davis]

Please open a support case for this.

------------------------------
Custom Solution Architect
Broadcom
------------------------------

[Luca Razzi]

Hello. I solved the problem.
The deployment of the postgresql has an installation script that creates a wrong user named dxi and password password
I changed with the user : aopuser and database sid aoplatform
To get the right password I looked into the doi-configmap where you can find the system created password.
This password must be copied and inserted in the postgres deployment script mentioned before.
Then you have to redeploy:

• postgresql
• axaservices-readserver,
• axaservices-scheduler
• axaservices-adminui

To redeploy you can use the scale from zero back to 1 with the following command.
For postgresql you issue:
kubectl -n dxi scale deploy postgresql --replicas=0
kubectl -n dxi scale deploy postgresql --replicas=1
Then you do the same for deployments:

• axaservices-readserver,
• axaservices-scheduler
• axaservices-adminui

At the end I had the system 11.1 running