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APMDB ConfigImport issue

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  • 1.  APMDB ConfigImport issue

    Posted 06-25-2020 11:08 AM
    Hello All,

    We have a huge APM DB, which we want to migrate(to same version 10.7)only CEM configuration to a new Database server. I was able to take backup of configuration using ConfigExport tool. However when I try to import the same configuration in new Database it is throwing some error saying duplicate records in "ts_user_logins_map table". I am wondering if there is a switch which is used to bypass these errors and carry on with restoration or someone could tell me the most important tables I need to manually take backup of. We are mostly concentrated on Business Services, BT's and User Groups, as we have years old data.

    Your help is much appreciated.

    Thanks,
    Chandrasekhar


  • 2.  RE: APMDB ConfigImport issue

    Broadcom Employee
    Posted 07-13-2020 12:56 PM
    Hello Chandrasekhar,

    Can we see the whole logs? What upgrade are you doing, what release to what?

    Gustavo.



  • 3.  RE: APMDB ConfigImport issue

    Broadcom Employee
    Posted 07-14-2020 10:37 AM
    In additional to logs, please check this https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=32492 it may help you. Thanks, Amir


  • 4.  RE: APMDB ConfigImport issue
    Best Answer

    Posted 07-15-2020 02:17 AM
    Thank you for the inputs. I see that there were duplicate entries for the users. So I manually edited the xml and cleared them. And was able to successfully import.