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IP Address is not displayed under HOST node in Java Agent

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  • 1.  IP Address is not displayed under HOST node in Java Agent

    Posted 08-19-2020 06:40 PM
    Hello everyone,

    I have some Java Agents installed and they are sending metrics to my EM.  I can see these under my domain in the CA Workstation, but I have some agents without display the IP Address under the HOST node.

    Is there any additional configuration for this information to be displayed in CA Workstation?

    Regards,
    Emerson Vargas


  • 2.  RE: IP Address is not displayed under HOST node in Java Agent

    Posted 08-20-2020 02:24 PM
    Hi,

    Can anyone help me with this problem?

    Regards,
    Emerson Vargas

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    Associate Service Consultant
    HCL Technology
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  • 3.  RE: IP Address is not displayed under HOST node in Java Agent

    Broadcom Employee
    Posted 08-21-2020 01:26 AM

    Hi,

    You are able to see metrics and the only concern is the IP is missing under the host for few of those agents. Can you share a screenshot for the same? 
    And this is happening with only few agents you said, did you compare both agent profiles(problematic and working )?

    Regards
    Broadcom technical support





  • 4.  RE: IP Address is not displayed under HOST node in Java Agent

    Broadcom Employee
    Posted 08-21-2020 04:15 AM
    check the below thread as well,

    https://community.broadcom.com/enterprisesoftware/communities/community-home/digestviewer/viewthread?MessageKey=ab553e90-b180-4306-a0b2-ead9c232158b&CommunityKey=be08e336-5d32-4176-96fe-a778ffe72115&tab=digestviewer#bmab553e90-b180-4306-a0b2-ead9c232158b


  • 5.  RE: IP Address is not displayed under HOST node in Java Agent

    Posted 08-21-2020 08:42 AM
    Hi Sri,

    Thanks again for your reply.

    I had already seen this post: 
    https://community.broadcom.com/enterprisesoftware/communities/community-home/digestviewer/viewthread?MessageKey=ab553e90-b180-4306-a0b2-ead9c232158b&CommunityKey=be08e336-5d32-4176-96fe-a778ffe72115&tab=digestviewer#bmab553e90-b180-4306-a0b2-ead9c232158b

    ...but unfortunately this is not about my issue.

    Regards,
    Emerson Vargas

    ------------------------------
    Associate Service Consultant
    HCL Technology
    ------------------------------



  • 6.  RE: IP Address is not displayed under HOST node in Java Agent
    Best Answer

    Broadcom Employee
    Posted 08-21-2020 09:29 AM
    In your screenshots, both agents are showing as clamped, there is a red ring around the pyramid next to the agent name.
    Metric clamps will stop metrics appearing so you should investigate the clamp situation, for example raising the clamp in the agent profile (introscope.agent.metricClamp) assuming this is only set to 5000, you could raise to 10000 and restart the application.

    If the clamp in the agent is already much higher, you have more than likely already got too many metrics reporting and should look to reduce them anyway.


  • 7.  RE: IP Address is not displayed under HOST node in Java Agent

    Posted 08-21-2020 08:37 AM
    Hi Sri,

    Thanks for your reply.

    I'm not able to see metrics. I share below two screenshots, one of this issue and another with agent displaying the metric.
    Agent without IP Address Metric
    Agent with IP Address Metric

    In the both agent I'm using the same profile, where I did this to avoid exactly this behaviour, but it didn't work.

    Regards,
    Emerson Vargas


    ------------------------------
    Associate Service Consultant
    HCL Technology
    ------------------------------



  • 8.  RE: IP Address is not displayed under HOST node in Java Agent

    Broadcom Employee
    Posted 08-21-2020 12:25 PM
    Edited by Haruhiko Davis 08-21-2020 12:26 PM
    Your agent is metric clamped


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    Custom Solution Architect
    Broadcom
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