I am doing a PoC in a client that has Bizagi, the agent is showing every layer of Bizagi in the Investigator, however, Investigator shows a node called PageInfoTracer; on the other hand, Frontends node does not present information from the agent, although ASP.NET node shows information.
The log of the agent has the following error message a lot:
5/17/18 09:36:37 AM GMT-05 [ERROR] [IntroscopeAgent.PageInfoTracer] An error occurred while formatting ASP metrics: System.UriFormatException: Invalid URI: The hostname could not be parsed. at System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind) at System.Web.HttpRequest.get_Url() at com.wily.introscope.agent.trace.asp.hc2.PageInfoTracer.populateParams(InvocationData data, IModuleFeedbackChannel feedback)
I am using CA APM 10.7 to MOM, but I am using agent 9.6, following the APM Compatibility Guide.
If someone has faced and resolved this kind of problem, I appreciate a lot a help.
APM 9.6 is quite an old version and has reached EOS on the 15th of January 2018.
We recommend you to consider using a later version.
Having said that, here's some troubleshooting checkpoints which may help:
.NET Agent installation problems - Checklist - CA Knowledge
Are you perhaps using 9.6 .NET Agent to be compatible with .NET v2? (9.7 + later versions ended .NET v2 support).
If you need further help on this I would suggest to create a support case so we can review agent logs etc in more detail:
That is right, the client has Bizagi with .NET v2, I opened a case but the answer from CA Support was that CA does not attend any more the version 9.6 of the agent.
How can I request this matter to ca support to get a positive answer from them?.
I hope to hear from you asap.
Apologies I misled you. It is correct that support could not help because I forgot that 9.6 ended support on January 15 this year: CA APM Release and Support Lifecycle Dates - CA Technologies
I am not sure how we can now help because you cannot upgrade due to the .NET V2 support restriction.
I will see what else I can find on some internal searches for the symptoms you reported.