In the past, this has often been done with a JavaScript calculator placed on the EM Cluster. With same, you can "stitch" a new summation metric into your Agent/Metric match(es). Your calculator will have to reset the summation to 0 when the hour-of-the-day decreases from the last interval (23 last interval and 0 this interval).
With a JavaScript calculator, you can match on any number of Agent(s) and Metric(s) adding each combination to it's current summation value and producing a new Metric Name|Value pair.
For more information, take a look at
Use JavaScript Calculators------------------------------
David Barnes
Sr. Services Architect
HCL Technologies
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Original Message:
Sent: 04-30-2019 10:33 AM
From: Richard Valdez
Subject: Re: sum per day for responses per interval
Hello! I have similar need
Is there a way to create new metric alongside Responses Per Interval using script under {EM_HOME}\scripts?
Thanks,
Richard