PMIs don't appears in Instroscope 9.6

[osvaldog]

Hi everybody,

 

We are trying to show PMI metrics but they don't appear in the Investigator Tree. We configure both (WebSphere & Introscope Agent) as the follow instructions say:

 

Enable PMI Module Through WebSphere Application Server Administration Console - CA Application Performance Management - … 

 

Configuring IntroscopeAgent.profile to report PMI metrics - CA Application Performance Management - 9.6 - CA Technologie… 

 

But WebSphere PMI metrics still don't appear.

 

Do somebody have a clue for this?

 

Thanks in advance.

[Haruhiko Davis]

Please check the WAS admin console to ensure the custom startup class is associated with the JVMs you want to monitor.

Check out system.out, system.err, and native_std[out|err] logs.

[Wan Fei Chee]

Hello there,

 

Here are some related KB articles that may help too:

 

• PMI not reporting in the APM investigator
• JMX and PMI metrics lost
• PMI errors in Systemout.log - Cannot find the file
• Websphere PMI node doesn't show / PMI metrics are not available under Investigator
• IBM WebSphere PMI Time metrics stop reporting in APM Investigator
• WebSphere PMI Metrics are not displaying - getting the Application Server error: java.lang.ClassNotFoundException: com.wily.introscope.api.websphere.IntroscopeCustomService

 

Regards,

Aryne