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Monitor Reverse Proxy Web Servers (RPWS)

Hallett German

Hallett German05-03-2017 10:32 AM

Manish Parikh

Manish Parikh05-03-2017 10:41 AM

  • 1.  Monitor Reverse Proxy Web Servers (RPWS)

    Posted 04-13-2017 04:04 PM

    Need some help here. Using Introscope Agent PP for Web Server v9.5.5, wanted to understand how I can config it to monitor RPWS (Apache). It's using SSO so not sure how I can extract perf metric using the following syntax under the file "WebServerConfig.xml"

     

    <WebServer Type="Apache" Enabled="true" Protocol="TLS" ServerURL="https://xx.xx.xx.xx:50190" DisplayName="hostname-Apache Security" Mode="Permissive"/>

     

    Thanks in advance for any help

     

    Cheers

    Manish



  • 2.  Re: Monitor Reverse Proxy Web Servers (RPWS)

    Broadcom Employee
    Posted 04-13-2017 05:11 PM

    And also all DNS resolution problem possibilities have been exhausted. I am guessing you checked and this is not the issue,



  • 3.  Re: Monitor Reverse Proxy Web Servers (RPWS)

    Posted 05-03-2017 10:25 AM

    An IDEA has been created and submitted.

     

    Please go vote "UP" on that idea.



  • 4.  Re: Monitor Reverse Proxy Web Servers (RPWS)

    Broadcom Employee
    Posted 04-13-2017 04:38 PM

    Hi Manish:

    Converting to a discussion since more of a how-to .Will post internally to see if someone can respond

     

    Thanks

    Hal German



  • 5.  Re: Monitor Reverse Proxy Web Servers (RPWS)

    Posted 04-13-2017 04:53 PM

    I keep getting the following ERROR after I've setup the config

     

    4/13/17 04:50:32 PM EDT [ERROR] [WebServerMonitor] Could not get metrics from server : https://xx.xx.xx.xx:50190
    java.net.UnknownHostException: sso.connect.pingidentity.com
    at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:175)
    at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:385)
    at java.net.Socket.connect(Socket.java:546)
    at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:614)
    at sun.security.ssl.SSLSocketImpl.<init>(SSLSocketImpl.java:452)
    at sun.security.ssl.SSLSocketFactoryImpl.createSocket(SSLSocketFactoryImpl.java:140)
    at com.wily.webservermonitor.AuthSSLProtocolSocketFactory.createSocket(AuthSSLProtocolSocketFactory.java:375)
    at com.wily.webservermonitor.AuthSSLProtocolSocketFactory.createSocket(AuthSSLProtocolSocketFactory.java:314)
    at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:710)
    at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:389)
    at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:173)
    at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:430)
    at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:326)
    at com.wily.webservermonitor.AWebServerMonitor$Executor.run(AWebServerMonitor.java:125)



  • 6.  Re: Monitor Reverse Proxy Web Servers (RPWS)

    Posted 05-03-2017 09:53 AM

    I've opened up CA Support case # 00738276 and will go through them to get the enhancement/idea submitted (as per CA Services direction).

     

    Thanks everyone for you help on this. I will provide and update once I get the case moving in the right direction.

     

    Cheers

    Manish



  • 7.  Re: Monitor Reverse Proxy Web Servers (RPWS)

    Posted 04-17-2017 12:45 PM

    So, if the Reverse Proxy WebServer requires authentication...........does CA not have a solution to monitor it?



  • 8.  Re: Monitor Reverse Proxy Web Servers (RPWS)

    Posted 04-13-2017 05:15 PM

    yeah, DNS is not the issue. Wondering if there is a different way to monitor RPWS compared to reg Web Servers.

     

    Also, where can get the latest Web Server PP to work with 10.1?

     

    Thanks

    Manish



  • 9.  Re: Monitor Reverse Proxy Web Servers (RPWS)

    Broadcom Employee
    Posted 05-03-2017 10:32 AM

    Done!



  • 10.  Re: Monitor Reverse Proxy Web Servers (RPWS)

    Broadcom Employee
    Posted 04-13-2017 05:00 PM

    This might be relevant (though IIS is mentioned)....

    Q. I have an IIS web server with Windows Integrated Authentication turned on. Can the CA APM for Web Servers monitor this server?

    A. No, the CA APM for Web Servers cannot monitor an authenticated web server. CA APM for Web Servers does not provide an option to specify the username and password to connect to the web server. To monitor these web servers, the stats page can be selectively given anonymous access to the CA APM for Web Servers.

    CA APM for Web Servers FAQs - CA Application Performance Management - 10.5 - CA Technologies Documentation 

    Not sure if that is possible with the current design



  • 11.  Re: Monitor Reverse Proxy Web Servers (RPWS)

    Broadcom Employee
    Posted 04-17-2017 01:14 PM

    Manish:

        Trying to get you an answer without much luck. What types of authentication are supported?



  • 12.  Re: Monitor Reverse Proxy Web Servers (RPWS)

    Posted 05-03-2017 10:41 AM

    Thanks Hal



  • 13.  Re: Monitor Reverse Proxy Web Servers (RPWS)

    Posted 04-17-2017 02:36 PM

    Well, I kind of need assistance figuring out how (if at all possible) monitor a revers proxy web server using CA APM Introscope.

     

    Thanks

    Manish



  • 14.  Re: Monitor Reverse Proxy Web Servers (RPWS)

    Posted 04-17-2017 03:17 PM

    Hal,

    The authentication is SSL/https



  • 15.  Re: Monitor Reverse Proxy Web Servers (RPWS)

    Broadcom Employee
    Posted 04-14-2017 04:15 PM

    Manish, the web server power pack is in the standalone power pack installer under 10.1 on ca.com.

     

    Francis



  • 16.  Re: Monitor Reverse Proxy Web Servers (RPWS)

    Broadcom Employee
    Posted 04-17-2017 03:49 PM

    Thanks Manish. I just posted a second note in the APM Technical  internal group as well as sent this to APM Support list  this morning. If there is no response, then working with your pre-sales team or opening a case are the two options

     

    Thanks

    Hal



  • 17.  Re: Monitor Reverse Proxy Web Servers (RPWS)

    Broadcom Employee
    Posted 04-14-2017 04:24 PM

    Manish,

     

    To provide more specific information, please download this installer on ca.com:

     

    Introscope Agent Installers r10.1

    GEN09092127E.tar

     

    Web server power pack can be installed using these installers:

    IntroscopeStandaloneAgentPPInstaller10.1.0.15unix.tar

    IntroscopeStandaloneAgentPPInstaller10.1.0.15windows.zip

     

    Ref: http://downloads.ca.com/akdlm/comp/COV09085540E.pdf

     

    Francis 



  • 18.  Re: Monitor Reverse Proxy Web Servers (RPWS)

    Posted 04-17-2017 09:15 AM

    FrancisLee thanks, I got them. I will perform the upgrade 



  • 19.  Re: Monitor Reverse Proxy Web Servers (RPWS)

    Posted 04-17-2017 04:44 PM

    Ok Hal, sounds good. Thanks for the extra effort on this, really appreciate it.



  • 20.  Re: Monitor Reverse Proxy Web Servers (RPWS)

    Broadcom Employee
    Posted 04-26-2017 06:19 PM

    Hi Manish,

     

    I suppose you followed the steps in Installing and Configuring CA APM for Web Servers - CA Application Performance Management - 10.5 - CA Technologies Docum… . We currentyl don't support authenticated access. The only way is to allow access from the server that the web server extension is running on in httpd.conf.

     

    Ciao,

    Guenter



  • 21.  Re: Monitor Reverse Proxy Web Servers (RPWS)

    Posted 04-27-2017 01:12 PM

    Guenter_Grossberger

    I am already doing Web Server Monitoring w/ the Introscope Agent PP remotely so that's not a worry. I guess it would be good if APM had a solution for Reverse Proxy Web Servers. Perhaps an "IDEA"?

     

    Ciao Ciao

    Manish



  • 22.  Re: Monitor Reverse Proxy Web Servers (RPWS)

    Broadcom Employee
    Posted 04-30-2017 11:56 AM

    Sounds like an idea Manish. Maybe PM can then weigh in.



  • 23.  Re: Monitor Reverse Proxy Web Servers (RPWS)

    Posted 05-01-2017 03:23 PM

    Hal

    Is there a way to directly convert/transfer this discussion to an idea w/n the APM Community?



  • 24.  Re: Monitor Reverse Proxy Web Servers (RPWS)

    Broadcom Employee
    Posted 05-01-2017 05:14 PM

    Dear Manish:

        I can convert a question to a document or discussion, not an idea. So your best bet is to make a new idea and refer to this thread. I will vote for it when it comes out . (Plus you can add a link here. )