CA 2e (SYNON) change hardware

[Jesus Aguirre]

Hi!

We have installed CA 2E 8.7 at p260 node with perpetual license and we'll migrate it to a Power9 9009 model 41A that have the same processor group.

How can i obtain the new code license?

It's has got cost? I undertand that isn´t it.

"

"Upgrading a System iServer means that the model or serial number or possibly both will change. As the CA 2E license depends on the model and serial number, you will need to raise a Support case and obtain a new license from GSC."

[joaquin salcedo]

Hi Jesus, 
You can install Ca 2E 8.7 on the new machine, if you have a current support contract with Broadcom, you can request for the new licence code that will be generated with the new machine information.
Thi is probably a new cost for the new machine performance.

Regards.   

Jose Joaquin Salcedo Martinez
Ingeniero de Sistemas
Ca Synon - 2e  /  Ca Plex

Especialista en Telematica & e-Business

Certified Associate in Project Management (CAPM) PMI

Certified Personal Software Process Developer (PSP) SEI.

Telefono 57 3003655007 

Colombia