Plex 2E

 View Only
  • 1.  Upgrading CA 2E to v8.7

    Posted Dec 16, 2019 05:36 AM
    How can I upgrade? Can the software be downloaded? We are running v8.1 and want to upgrade to v8.7. If I need a DVD how can I get one sent to me?  - any help would be appreciated.


  • 2.  RE: Upgrading CA 2E to v8.7
    Best Answer

    Posted Dec 16, 2019 01:11 PM
    You can download the image software and generarte your DVD 
    You do not need a new license code this reléase use is the same code from 8.1

    You need to have a current support contract. With boradcom
    If you need to know detail for the upgrade process let me know. 

    Regards.

    Joaquín 


    ------------------------------
    Joaquin Salcedo
    Joaquin.salcedo@sm3-i.com
    ------------------------------



  • 3.  RE: Upgrading CA 2E to v8.7

    Broadcom Employee
    Posted Dec 17, 2019 11:41 AM
    To add to what Joaquin provided, you can download the software from the CA/Broadcom Support site (below) after you login to the support site. 
    https://casupport.broadcom.com/download-center/download-center.html

    Regarding licensing, you can use the same license from 2E 8.1 with 8.7 assuming you are staying on the same physical machine (model and serial). 

    The documentation for the install/upgrade is located online within the 2E documentation (Install Guide):
    https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/ca-2e/8-7/installing/installing-ca-2e.html

    Thank You
    Steve